ENTERPRISE
Conversation Intelligence at Enterprise Scale
Chorus has recorded and analyzed millions of customer conversations to help Enterprise Revenue teams bring their best to every interaction.
World-Class Enterprise Teams Choose Chorus
Don't just take it from us
Top 100 Best Enterprise Products
Top 100 Highest Satisfaction Products
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Top 50 Best Sales Products
Top 100 Best Software Products
Identify Revenue Risks
Gain unparalleled visibility into what's stalling or progressing your revenue growth. Chorus helps you identify and prevent deal, account, and market risks through proactive recommendations and insights so you can spend your time on the accounts that matter most.
Drive Team Performance
Deeply understand what top performers do differently from the rest of your team so you can replicate success. Arm your managers with the tools to drive more impactful conversations with customers through coaching and actionable feedback. With Chorus, you’ll build an entire team of “A” players and make winning a repeatable formula.
Build Strong, Smart Relationships
Create seamless customer experiences and forge long-lasting relationships through account continuity and access to all historical data. With direct access to the voice of your customer, you can ensure you're always speaking their language and sharing feedback internally to improve your product, messaging, and customer support.
We had a customer who wasn't satisfied with the service he'd received. We took the call snippet from Chorus.ai and shared it at the highest levels of the company. Not only were we able to turn that customer around, but out of that dialogue, we also came up with some new product offerings.
Cloud Sales Manager, MongoDB
Voice of the Customer Insights for Every Part of the Organization
Give your entire team first-hand access to your customer's voice to drive outside-in thinking. Chorus is your “System of Truth,” bringing market intelligence directly from real interactions with customers so your team has better data to drive strategic decisions. Easily share rich VOC and market insights with Product, Marketing, and the C-Suite to get to your desired outcomes faster.
Bring the Conversation to Every Part of Your Tech Stack
Get up and running immediately with Chorus’ out-of-the-box integrations. We connect with Salesforce and most office suites, video conferencing, and telephony systems. And with our robust open API, you can develop custom end-to-end workflows and connect interaction data with your reporting tools.
Permissions that Support Complex Organizations
Your privacy and security concerns are our top priority. We provide flexible roles and permissions settings so you have full control over the way Chorus is used by your teams. Define access controls based on roles or teams and apply data access settings to specify which records users can view or edit.
Enterprise-Grade Security and Compliance
At Chorus, we take security very seriously. Customer conversations are one of the most valuable assets for a business and need to be treated with utmost care. Chorus is SOC2 Type 2, GDPR, and HIPPA compliant. We use strict Data, Development, and Application security standards and have passed rigorous security reviews from large Enterprise customers.
Chorus + Zoom: The Most Compliant Meeting Solution
With Chorus’ Native Zoom integration, two best-of-breed technologies have come together to deliver the smoothest and the most auto-compliant call recording experience in the market.
Deep, AI-Powered Insights
Chorus' patented self-learning system learns the language of your business and sales process without any human interaction needed. Unsupervised learning allows the system to get smarter with every call you add. It will identify patterns and themes within conversations and highlight important moments automatically.
Measure What Matters with Robust Reporting
Get granular-level insights about interactions with your customers. From key selling and conversation skills to trends in market dynamics and competitors, Chorus surfaces trends as a snapshot in time, trend over time, impact on deal stage, or impact on won vs. lost deals.
Chorus Supports Your Global Business with Multiple Languages
We serve customers with offices all over the globe and support English, Spanish, French, German, Dutch, Portuguese, Japanese, and Italian (with more on the way).
Need another language? Let’s chat.
Your Success is Our Success
At Chorus, we believe in forging lasting relationships. When you join us, you become part of the family. We are obsessed with helping you achieve your objectives and will be your partner every step of the way. From onboarding to training your team and providing ongoing strategic guidance, you can count on us to be an extension of your team.
Awards and Recognition
The Daily Briefing Executive Summary
Your guide to the most essential insights from the Daily Briefing series. Revenue leaders shared their best tips, perspectives, and strategies to navigate the new normal. Get them all here.
Are You Ready to Experience Chorus?
Start driving tangible performance improvements in your Revenue Org today.