Conversation Intelligence at Enterprise Scale

Chorus has recorded and analyzed millions of customer conversations to help Enterprise Revenue teams bring their best to every interaction.

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World-Class Enterprise Teams Choose Chorus

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Don't just take it from us

Top 100 Best Enterprise Products

Top 100 Highest Satisfaction Products

Top 100 Fastest Growing Products

Top 50 Best Sales Products

Top 100 Best Software Products

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Identify Revenue Risks

Gain unparalleled visibility into what's stalling or progressing your revenue growth. Chorus helps you identify and prevent deal, account, and market risks through proactive recommendations and insights so you can spend your time on the accounts that matter most.

Drive Team Performance

Deeply understand what top performers do differently from the rest of your team so you can replicate success. Arm your managers with the tools to drive more impactful conversations with customers through coaching and actionable feedback. With Chorus, you’ll build an entire team of “A” players and make winning a repeatable formula.

Build Strong, Smart Relationships

Create seamless customer experiences and forge long-lasting relationships through account continuity and access to all historical data. With direct access to the voice of your customer, you can ensure you're always speaking their language and sharing feedback internally to improve your product, messaging, and customer support.

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We had a customer who wasn't satisfied with the service he'd received. We took the call snippet from Chorus.ai and shared it at the highest levels of the company. Not only were we able to turn that customer around, but out of that dialogue, we also came up with some new product offerings.

Randy Petkoff

Cloud Sales Manager, MongoDB

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Voice of the Customer Insights for Every Part of the Organization

Give your entire team first-hand access to your customer's voice to drive outside-in thinking. Chorus is your “System of Truth,” bringing market intelligence directly from real interactions with customers so your team has better data to drive strategic decisions. Easily share rich VOC and market insights with Product, Marketing, and the C-Suite to get to your desired outcomes faster.

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Bring the Conversation to Every Part of Your Tech Stack

Get up and running immediately with Chorus’ out-of-the-box integrations. We connect with Salesforce and most office suites, video conferencing, and telephony systems. And with our robust open API, you can develop custom end-to-end workflows and connect interaction data with your reporting tools.

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Permissions that Support Complex Organizations

Your privacy and security concerns are our top priority. We provide flexible roles and permissions settings so you have full control over the way Chorus is used by your teams. Define access controls based on roles or teams and apply data access settings to specify which records users can view or edit.

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Enterprise-Grade Security and Compliance

At Chorus, we take security very seriously. Customer conversations are one of the most valuable assets for a business and need to be treated with utmost care. Chorus is SOC2 Type 2, GDPR, and HIPPA compliant. We use strict Data, Development, and Application security standards and have passed rigorous security reviews from large Enterprise customers.

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Chorus + Zoom: The Most Compliant Meeting Solution

With Chorus’ Native Zoom integration, two best-of-breed technologies have come together to deliver the smoothest and the most auto-compliant call recording experience in the market.

Deep, AI-Powered Insights

Chorus' patented self-learning system learns the language of your business and sales process without any human interaction needed. Unsupervised learning allows the system to get smarter with every call you add. It will identify patterns and themes within conversations and highlight important moments automatically.

Measure What Matters with Robust Reporting

Get granular-level insights about interactions with your customers. From key selling and conversation skills to trends in market dynamics and competitors, Chorus surfaces trends as a snapshot in time, trend over time, impact on deal stage, or impact on won vs. lost deals.

Enterprise Revenue Teams Love Chorus
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Carter Bowles Stanley Regional Sales Manager, Mid Market Procore Technologies
Jul 27 2020
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Chorus is an awesome platform for call coaching and for reviewing calls to ensure we have correctly heard our clients. We also use it to help clip portions of calls for clients if they need to refer back to what we have discussed.
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Senior Strategic Account Leader Gitlab
Jul 27 2020
Chorus is a fantastic tool I use to help me improve call effectiveness. It's easy to use and has a ton of valuable insight data for me to review.
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Andrew Lyons Customer Success Manager MongoDB
Aug 04 2019
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Chorus quickly turned into a crucial tool to review and pull insights out of our customer calls. I use Chorus to review, share, and enhance my conversations with my customers.
Stephen leo 2x
Principal Solutions Engineer Qualtrics
Jul 27 2020
You can’t afford not having this tool. The amount of knowledge that you will be able to retain and share is invaluable.
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Chorus Supports Your Global Business with Multiple Languages

We serve customers with offices all over the globe and support English, Spanish, French, German, Dutch, Portuguese, Japanese, and Italian (with more on the way).

Need another language? Let’s chat.

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Your Success is Our Success

At Chorus, we believe in forging lasting relationships. When you join us, you become part of the family. We are obsessed with helping you achieve your objectives and will be your partner every step of the way. From onboarding to training your team and providing ongoing strategic guidance, you can count on us to be an extension of your team.

Learn More About How Enterprise Teams Accelerate Their Success With Chorus

Awards and Recognition

G2 Top 100 Software Companies
G2 Top 50 Sales Products
2020 Trust Radius Top Rated
Excellence in Customer Service 2019
Sammy 2019
2019 Stevie Gold for Sales & Customer Service
Aragon Research Hot Vendor 2019
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The Daily Briefing Executive Summary

Your guide to the most essential insights from the Daily Briefing series. Revenue leaders shared their best tips, perspectives, and strategies to navigate the new normal. Get them all here.

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Are You Ready to Experience Chorus?

Start driving tangible performance improvements in your Revenue Org today.