State of Conversation Intelligence

Sales Benchmarks
Q4 2020

We analyzed over 35M sales calls in Chorus to bring Revenue Leaders like you the data behind the conversations. This report explores the trends that have driven leaders of high-performing sales teams to adapt their team’s sales process and win more deals.’s Conversation Intelligence Platform identifies and helps teams replicate the performance of top-performing reps by analyzing their sales meetings. Let's explore the insights.

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We analyzed 35+ Million sales calls

Learn how your buyers are changing and how your sales process stacks up against industry best practices.

Relationship Intelligence

Build strong, authentic relationships through deep engagement insights.

Top performing Revenue Teams use Conversation Intelligence to capture the critical moments in each interaction across every relationship. This creates a centralized source of truth for the way that teams like yours create, manage, and engage with key stakeholders. Explore the data and insights below to inspire higher engagement and stronger relationships in every interaction.

Performance Intelligence

Benchmark your team against high-growth organizations so that you can inspire stronger team performance.

Chorus identifies trends and patterns across organizations like yours to determine what factors are influencing deals and driving outcomes. Explore the data and insights below to build a strong process that matches or exceeds what we are seeing across +40M sales calls.

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Learn how you stack up against the data and start implementing best practices at scale in your Revenue Org